Emergency Contacts

Important Note: Heritage of West Bengal is an informational platform and does not provide direct emergency services. In case of any immediate danger, medical emergency, or crime, please contact the appropriate local authorities directly.

Below is a list of general emergency contact numbers and resources that may be helpful for travelers and residents within West Bengal, India. Please note that these numbers are subject to change and should be verified if you are in a critical situation.

General Emergency Numbers (India):

  • All-in-One Emergency Helpline (Police, Fire, Ambulance): 112
    This is the national emergency response number in India, similar to 911 (USA) or 999 (UK).
  • Police: 100
  • Fire: 101
  • Ambulance: 102 or 108 (Emergency Response Service, often associated with medical emergencies)
  • Women's Helpline: 1091 or 112
  • Child Helpline: 1098

Specific to West Bengal (General):

  • West Bengal State Police Control Room: (Look for specific district control room numbers if available, often found on district police websites)
    Example for Kolkata Police: +91 33 2214 3024 (Main Control Room) - Verify this number, as it might be outdated or specific to a sub-department.
  • Tourism Department, Government of West Bengal:
    For general tourism inquiries, not emergencies. Find their official contact details on the West Bengal Tourism website (search online for "West Bengal Tourism official website").

Medical Emergencies:

  • Ambulance Services: 102, 108, 112
  • Private Ambulance Services: Many cities have private ambulance providers. A quick local search (e.g., "ambulance service Kolkata") can provide more options.
  • Hospitals: Know the nearest major hospitals in your travel area. You can search online for "hospitals in [City/District Name, West Bengal]".

Tourist Specific Assistance:

  • Tourist Police: In major tourist hubs like Kolkata or Darjeeling, there might be dedicated Tourist Police desks. In case of issues, contact the general police helpline first, or ask for "Tourist Police" at local police stations.
  • Your Embassy/Consulate (for International Travelers): If you are an international visitor, always keep the contact details of your country's embassy or consulate in India (usually located in New Delhi or Mumbai, but some may have offices in Kolkata) for assistance in emergencies.

Reporting Online Issues / Cybercrime:

  • National Cyber Crime Reporting Portal (India): cybercrime.gov.in or Helpline: 1930
    Use this for reporting cybercrime, online fraud, or online harassment.

Always remember to:

  • Save these numbers on your phone before you travel.
  • Know your current location (address, landmarks) when making an emergency call.
  • Stay calm and speak clearly.
  • If possible, inform your family or friends about your travel plans and share these emergency contacts with them.